The company was founded on a set of core values that are our beliefs are shared among the stakeholders of our organization. They drive our culture and priorities and provide a framework in which decisions are made. Our core values are the foundation on which the rest of our vision is built and govern our underlying decisions. They are our constitution.
Our leadership exists at all levels of the organization and is grounded in our relationships and teams. We are focused listeners and forward thinking.
Honesty builds trust and is about our character. We are committed to integrity and are dedicated to exceeding our customers’ expectations.
We are dependable and diligent about a very high quality of work. Commitment to preserving our customer and industry relationships is a key priority.
We are confident, proactive and results oriented problem solvers. We go the extra mile and do whatever it takes with a responsive and friendly style.
At Muckleroy & Falls we have a mission that defines the specific purpose of our organization, succinctly describing what we do today and who we do it for.
Muckleroy & Falls is a commercial contractor dedicated to client-centered relationships. Our people strive to offer value-oriented, innovative and diverse solutions.
Having vision in the commercial construction industry is critical for planning and developing the organization. Our Vision Statement is the desired future position of the organization and outlines where we are heading and what we want to become. It is a long-term view. Our Vision Statement is the direction setter for the Strategic Plan. It serves as the big “WHY” for getting up in the morning and slugging away. It is the heart of our organization. It is a source of inspiration. Our people are excited and want to be a part of it.
Our vision is to have a reputation for being diverse and different by delivering high performing, client centered solutions that are innovative and provide exceptional value. The relationships we enjoy with all stakeholders will be strengthened because our people will be team oriented and experts in the built environment. We will be a strong corporate citizen with a focus on sustainability and community.
“Proactive and Insightful Performance”
We believe that insightful and proactive performance is the exception not the rule in our industry. Most construction companies are proud to say that they are good problem solvers. We ask why there are so many problems to solve in the first place. Building relationships with lasting value is a two way street. The old way of thinking is for the client to keep construction companies at arm’s length and limit the exchange of information when selecting a construction company for a project. We think this is a flawed process that creates problems for the client and the entire project team.
A Brand Promise is not a marketing slogan, logo, tag-line or a web site. A Brand Promise is a strategic differentiator that is the single most important variable in building value for the client and the entire project team. At Muckleroy & Falls our promise to you is to be proactive and insightful. We are determined to deliver this promise on every project and we focus on always developing our company with it as a beacon.
The Brand Promise has to generate specific benefits for the owner. We have an interactive process in which we engage with our owners to help determine what would constitute a successful project. This process allows us to create the experience but just as important deliver a very powerful set of specific benefits to our owners.